Typically I reserve judgement for a 1 star review for multiple factors. Food taste / quality. Service. Ambiance. This one hit it all.
Ambiance is nothing special, nor should it be. It's in the overstreet mall for a quick bite to eat. Ok whatever, no big deal.
Service. They lost my order multiple multiple times. Granted this was within the first 2 weeks of opening, but they had probably 1/4 of the line of Chick-Fil-A. I was told multiple times, they will get my order immediately, to have my order ignored again. Got my food after 30 mins of waiting.
Food. I tried a sample of the chicken salad before ordering. It was the 'classic' and it was not very good at all. I'm not the biggest chicken salad fan, but it did not taste premium at all, it was a little bland. Ok fine, no problem, order something else. I order the roast beef sandwich. IT IS LITERALLY TWO PIECES OF BREAD AND A FEW SLICES OF ROAST BEEF. Wtf? Seriously I just paid $8 for this? Can I get some lettuce? Tomato? Horseradish? Anything else? Was clearly not very good because it was just roast beef and bread. How inventive!!!
Avoid IMO.