After reading all the horrible reviews on this place, I decided to give it the benefit of a doubt and try it out. Friend had bought me a Groupon for a massage for my birthday, so thought why not. Arrived 10 minutes early for my appointment thinking it would be good to be early and on time to fill out paperwork, all for nothing. Half an hour later after knocking, ringing the doorbell, emailing twice and also calling the phone and leaving voicemails, there was no answer. Waiting outside in the freezing cold I decided to leave and cancel my appointment as I wasn't about to wait any longer in the cold for a service that I no longer wanted. Bottom line is that this place is shit and I won't be attempting to reschedule.