Had eaten at the "Old" Blue many times over the past. Three of us ate at the "New" Blue last night, the first night of the "Grand Reopening" . The menu was so diverse we ended up ordering 2 appetizers and 5 Main Entrees that we would share family style. The food came out in a timely fashion. Towards the end of our meal my 2 other diners said that the Scallops didn't taste right. So I ate the last one and it had a very, very strong ammonia taste. The sign of "bad" scallops.
The older woman, maybe owner, came to our table half heartedly inquiring about our dining experience. I told her that we were served bad scallops, at which point she became very argumentative, and rude, stating that there was nothing wrong with the scallops. She should have taken them off of our bill which she didn't. She didn't apologize, or make any attempt at satisfying us, the customer. As far as she was concerned we were all lying about the rotten scallops.
Our overall dining experience was good, but for this restaurant to succeed this old woman needs to get serious customer service training or retire from the food service industry. She will keep me from going back anytime soon.