Today is 9/24/2015. My wife & I currently at their Henderson Office. We came in at 8:30 AM for 9:30 AM appointment. We have to wait ridiculously 2 hrs and 30 minutes just to be call and to get inside room. My wife is currently having Chemo Treatment and really weak. I asked the front desk people nicely and repeatedly if they can help to get in faster. Instead, they keep calling people came in with appointment after us. Every time I check, the front desk people keep saying we are next. At 11:00 AM they finally call us in. Once inside the room, One of the nurse said they misplaced our files some where.
- Before we come to this Urology Specialists Office. I heard a lot of bad things about them. Now I actually experienced it myself.
- I will definitely ask my Primary Physician to refer us to another Urology Office/ Doctor.
Hugo Vo