My partner's entree was not cooked properly. We requested medium well steak and it came out with a cold center and definitely rare. By the time server bothered to check back she offered to cook the last two remaining bites of the steak. My date just didn't want to be rude and have me eat alone while his food was being refired. Instead of simply owning up to the mistake, the waitress rudely interrupted our dinner conversation by showing us she put in the ticket right, unfortunately this not only interrupts our dining experience, but it doesn't absolutely nothing about the issue. She was just more concerned about being tipped at this point. When paying for the check, I show the server the Landry's card number and she just walks away with my phone without even saying anything which again was off putting. Despite all this I know folks need a working wage and we left her 20% tip, however I will not be back. There are far too many choices in Charlotte that offer great food and service.