I remember when Meridian just opened. The local cleaners right on our neighborhood. Great owners, friendly staff, great prices. Even when we moved we find ourselves still coming back. Yes, years later and still our preferred cleaners.
Like any business, we've had an "incident" or two. What I really appreciated is that they always made things right. And that's why we keep coming back!
The only issue I would implore the owners to implement a through training program. New people don't always know how to sort clothes and it's not always a matter of reading the tabs. The seasoned employees know which cleaning method to recommend and the clothes are always done by the next day!