I was referred by my HOA Office manager to called Tom and he could do the plumbing I needed. I called twice and left messages to call me. I explained extensively over the phone that I needed my shut off valves to my A/C unit replaced. Still waiting for someone to call me...I guess Tom is too busy....in the mean time a friend referred me to someone else who I now have an appointment with to get the plumbing job done! A day later Tom did call back but it was too late...I already made an appointment with Alfonso...so I'll keep his number handy for future use...he seems to be a popular but busy plumber.