I went here for winterlicious with my family and we all had a great time. Our servers were very friendly and I was so impressed with one of the hostesses that went around to each table asking if they had any special requests and seeing her help clean and reset tables. This was our first time eating at copa cabana and we were really impressed with the selection of meats and the fact that it was sliced all in front of you.
I did not care much for the actual buffet part of the restaurant such as the mac n' cheese or lasagna. It was all very typical buffet food and I found that a lot of food in that section didn't seem fresh and were slightly cold. The guys who were going around cutting the meat were very talented but I found a lot of them to be rushing around. There were times when the guys would come around and ask if we wanted anything and I would personally say no and before my dad or mom could ask for a piece they already turned their back to us. I think it wouldve been nicer if the guys cutting the meat would be more sociable or create a connection with the guests. I know they are busy but getting to know your servers is part of the guest experience.
Other than that, the food was great and I had a great experience eating at this location. They had a great winterlicious deal and I would recommend this place to my friends and family.