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  • I'm torn while writing this review. The staff was very professional and friendly during our visit, so I hate to give a low review to good people and a really neat establishment. The CHEF(s) earned this review for the restaurant. A good friend and I are currently on a mission for the valley's best burger. Lately we have been going to high end steakhouses to see how they measure up. One of his coworkers raved about Stockyards and how they grind their meat after you order the burger. It doesn't get anymore fresh than that. Or so we thought. I agree it's a little weird to order burgers at dinner time from a steakhouse, but every time we tried to go during lunch it was a holiday. The waiter wasn't too excited about recommending the burgers, but we went ahead with the two burgers **Medium Rare** and added bacon/avocado. The bread basket was superb, as were the complimentary veggies and ranch. The smoked chicken soup that came with the burger and fries was very good. The Stella's were fresh. But the burgers came well done, and well, well done. It was shocking I must admit, but an easy fix the second time around, right? WRONG. After a maybe 6-8 minute wait, fresh bacon burgers came out. WELL DONE + , again. Grrrrr. Bland meat, no taste, no juice, no grease/moisture. At this point the manager had apologized multiple times and offered us free beers and burgers which she didn't have to do, so I respected that part of the embarrassment of a meal. Maybe even worse than the fact that the chef cannot cook a burger to order was the meat itself. As we drove away we decided that the patties seemed like they were boiled in water (if that's possible)- which may have explained why they had no redness and they couldn't drip a drop of grease/juice. They ended up taking care of everything which was nice. Altogether it was a trek into Phoenix that left us very disappointed, embarrassed for the restaurant, and unwilling to come back to take the chance next time for a nicer steak dinner.
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