Hubby and I ordered 2 diff burgers, medium cooked burger w cheese sauce, horseradish sauce and another medium cooked burger w cheddar, mushroom, pepper & onions. Both burgers were barely lukewarm when they arrived and the fries were the same. That wasn't even the worst part... They were also charred on the outside layer leaving them crunchy and overdone while the inside of the burger was a pleasant-looking color pink. The char flavor completely overwhelmed any other flavor of the burger itself or the condiments etc. it really just tasted like crunchy char and that's not a good thing. On a positive note, service was quick and Gretchen was very nice. Unfortunately those 2 things aren't enough to make us come back. Pretty disappointed since we really wanted to like this place w it's great location.