My two pups have been going here for about two years, it is a very cute set up and my male shih tzu had a bad experience when he was a puppy at a place called Pawsh wash that left him in emergency room later that night w burns and cuts that needed burn cream and antibiotics and was limping on his left leg for a week.. So you can only imagine how scarred and afraid he is too get a bath and cut but since going to sniffany he is still scared to go but they have never burned him and cuts his hair amazing for how much trouble he is. They always cut my female pup beautifully hands down. I recommend them they also have so many grooming services besides a wash. they have a bakery section that's really cute and always have cute designer clothing beds toys and everything. Love this place :)