It's not a big restaurant, so the long lunch line that stretches to the door can be intimidating. Fear not, it ends up moving pretty quickly since most lunchers here are regulars who know exactly what they are getting. While you wait in line, sometimes they offer samples of fresh bread as snacks (who doesn't like free samples?).
As a whole, a great place to get comforting food that is priced fairly and tastes like homemade Italian cooking.