This was almost a 2 star review. Not because it isn't a nice gym with good amenities; also clean and good equipment. The issue was with the front desk staff. Surly would be the nicest adjective I can use to describe them. Incompetent would be the second best. Can not handle conflict. Had it not been for the fitness counselor/membership person, Matt, I would have stepped away and left a bad review. He was friendly and helpful. Great work ethic and even stayed late to help get my membership in order. I hope the management staff will do some customer service training with the front desk and will also recognize Matt for his exemplary customer service.