Having frequented the one on South Blvd while working, I was so excited when this one opened up in Matthews, where I live. My 4 y/o daughter and I visited on a weekday morning, about 20 minutes after they opened. I thought it would be pretty quick service since we were there pretty early...but never realized how quick. We were seated immediately. I ordered the wings to start with and then a kids meal and a platter. My wings came out about five min later. They were rubbery...didn't feel like they'd been really smoked which is what I love Mac's for. Even my daughter being a wing-lover couldn't finish two wings. The waitress then brought me my check two minutes after we got our wings (before my entrees arrived) and had the audacity to tell me to take my time. I somehow felt like my daughter and I were rushed to leave before their "real" lunch customers got there. So disappointed. I won't be visiting again. Save your money and go to the one on South. Service and food are both 10x better.