I went here in April 2010; this was my first and VERY LAST time eating here.
I am tempted to give them the benefit of the doubt, but my husband and I both got sick after eating here. While I was eating, it didn't taste that fresh and it wasn't sitting well in my stomach. I actually ended up throwing it all up in the washroom while I was there. The only reason I don't want to say that it was all their fault is because the rest of my dinner group didn't get nearly as sick as we did.
As for the service, let's just say that they took forever to bring out the second batch of tempura and the tempura was over-battered to begin with. So by the time it came, the tempura dipping sauce was cold and the tempura bits that had fallen into the sauce had made it clumpy. We asked if we could get one more bowl of tempura sauce and the guy refused to get us new sauce. He insisted that we use the old cold one.
It looks like other people had a good experience there; I'm glad they did not have the same experience as me.
If I didn't already love sushi, this experience definitely would have turned me off.