Only reason we are going 2 stars is there have been some good eyelash sessions here. My girlfriend has bragged about this place in the past however, today was a bad experience. She booked her appointment for an hour and a half to get a fill plus....she was greeted by a girl who was pleasant however, new. When she worked on her eyelashes she did things you really shouldn't do like texting in between(at least over 27 times), poking her with pliers causing a small cut which drew blood, and thru the course of texting failed to properly sanitize. My girlfriend couldn't believe what happened. Matter of fact she left there crying and failed to sign for services rendered. No manager was available however they probably could check this out for themselves if they check their video. I doubt she will return. So I'm guessing everything good or bad is on who you get here. It's unfortunate.