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| - 02/01/2011: Well, I was right...I hadn't been back to Carrabas since my last post in 2009 until this past weekend. My husband, myself and my friend decided on a whim to eat out...and chose Carraba's as we were driving by on Bell.
Upon arriving we were told it would be about a 25 minute wait. (which is to be expected at 6:30pm, in Surprise on a Saturday night) We asked if we could sit outside (they had heat lamps) and perhaps enjoy some bread and a glass of water. The greeter said that was no problem and that she would send someone over our way. We explained that we were not wanting to eat outside; simply sit down and relax while we waited. (and its not hard to see that I am 9 months pregnant and so standing for 30 minutes wasn't about to happen!)
So we sat outside and a really nice server comes out with menu's and silverware. We explained (again) that we weren't dining outside...simply wanted some bread, water and perhaps an appetizer. She smiled said she'd get the bread/water and we never saw her again.
Well, that's not true. When the buzzer went off to alert us that a table was ready for us, she was standing at the podium SMILING and then proceeded to walk us to our table, talking to us as though she had NO CLUE who we were. Nice. Again...9 months pregnant AND hungry people...a little customer service will go a LONG way in keeping this increasingly grumpy lady happy!
Once seated, we waited about 10 minutes before our waitress appeared as she was waiting many other tables around us. She was nice enough and was very prompt in keeping our glasses full and the bread replenished.
We all enjoyed our meals: my friend and hubby started with the Mama Mendola's Spicy Chicken Soup. They both said it is the BEST soup they've ever had. I enjoyed the Caesar Salad which this time had the perfect amount of garlic, dressing and parmesan...yet it was MUCH smaller than I remember. Thankfully there was plenty of bread and oil/herb mixture they serve. One could live on that ALONE!
Our entrees came out pipping hot; lasagna for my hubby, pollo rosa maria for my friend and chicken Bryan for me. We all were in HEAVEN. Each meal was delicious in its own right.
Overall a much better experience than the last time I was there...although because of the initial lack of customer service from the server/seater gal, I left with a bad taste in my mouth. I suppose I should be happy it wasn't from the food.
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