They are so terribly over priced along with DirectTv. The signal cut out all the time and sometimes would go for days before it worked regularly again. When I called someone they had the nerve to try to charge me for their satellite malfunctioning. It's their equipment after all. After I cancelled I checked my account 4 or 5 times to make sure there were no lingering charges. I get a notice in the mail 3 months after I cancel saying I have 5 days to pay a $28 unpaid fee or it will be taken to collections. When I called all they could say is sorry the information did not get to you. I'm sorry, but you have my email, address and phone number. I could have been easily reached days after I cancelled. I don't appreciate the notice with 5 days to pay it. Your service is garbage and overpriced and I will not be coming back! If I could give a zero I would.