After my daughter's 18 month appointment, I decided it was a must that I find a new doctor's office. Nobody is particularly friendly, including the doctor we saw the first several times. The nurse or physician's assistant was pleasant, but I never felt like she was listening to what I was saying and she didn't answer my questions. It felt like she was reading from a script of canned answers and that was supposed to be sufficient. It wasn't. My daughter, like all the other kiddos seen at this place, is an individual and has specific needs and concerns. Ultimately, it felt like being in a factory. The patients are bustled into the office and then shooed away. I'm happy that we have found something that better suits us.