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  • HOLY CRAP...where do I begin with this horrible visit?? First, we walked in...a few people were sitting at tables and a few at the bar...there was NO ONE to be found anywhere as far as Takamatsu's employees go. We must have stood at the door waiting to be seated for at least 10 minutes before someone came out of nowhere to seat us. As far as we saw, there was only ONE waitress. She sat us and finally came back another 10 minutes later to get our drink order. It took her a little over 5 minutes to bring back 3 waters...she must have had to go out back and pump them out of the wells. That's the only explanation as to why it would take that long. Another 20 minutes went by before she came back to take our food order. We ordered 2 orders of gyoza, 2 hot stone bowls and a chicken yakiudon bowl for my 3 year old daughter. The food took 30 minutes to come out and when it did come out they never brought my daughters yakiudon bowl. After about 15 minutes of eating we realized that her bowl wasn't coming out. There was, again, no sign of the waitress anywhere so I had to wait to look for her and then finally flag her down. I asked her where my daughter's food was and if it was even ordered. She just looked at me completely confused. She claimed that yes she put in the order and that it was "coming out soon". I saw her run back to the kitchen...most likely because she lied and never put in her order in the first place. I don't understand how someone can assume they're not going to order food for their child and let them sit there and go hungry. My friend and I were finally done with our food another 15-20 minutes later and my daughters food had yet to come out. I had to yet again flag down the non existent waitress and told her we just wanted our check. When she did manage to bring the check she said "your daughters food is done." I let her know not only did I not care but we didn't want it. And I didn't pay for it. We paid the bill and as we were walking out, as if perfect timing by my daughter, my daughter asked out loud "mommy, where is my food? Where are we going?" And I made sure to loudly mention exactly where we were going...somewhere else so I can get her some food finally. Such a sad excuse for a restaurant. And the food wasn't good at all either. We won't be back and I can only hope you don't waste your time and money there either.
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