Went through the drive through, and as the cashier handed my drink it exploded. All over my leather seats. The cashier just stood their in disbelief then said "I've told them that these lids are bad!" The lid was not secure. The cashier handed me some napkins and my remade drink. Now my car reeks like soy milk and coffee. I was on my way to work so no chance to stop to clean it. I called later in the day, and the supervisor told me the GM would be calling me the next day and I never heard a word. Awful.