Wish I could give this place a better review. It's a nice spa but I've never waited less than an hour. The brand of Gel I've gotten both times has chipped or gotten scuffed. The biggest turn off is one specific girl that works there. She's a younger Asian/half Asian girl who sits in the middle of the room and I wish so badly I could remember her name. It starts with an A I believe. She was always very rude, very poor quality, and seems like she has no idea what she's doing. She's always gives me attitude and is plain awful. Her aunt works there as well, I believe her name is Jordan. Her aunt does a great job but the niece/ young girl is awful. I won't go there anymore because I always get this girl and she is awful.