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  • I have never had a worse dining experience than I had here this past week. My father was in from out of town and knowing that he loves caribbean and seeing positive reviews, I thought this would be the perfect place. I was highly mistaken. Upon arriving, we were told we had a 15 minute wait, no big deal. The location is small, so that was logical. We waited and waited, much longer than the 15 minutes we were told, but instead were standing in the small entrance for almost an hour. Once we sat down, we were starving. We had looked at the menu during our waiting time and we were ready to order. When our waiter came over, he told us he couldn't take it yet and to wait and he would bring us some waters. He proceeded to take the drink orders of three of the tables around us before bringing us our water and taking our food order. We asked for the BBQ chicken big plate, but he said that due to to preparation for the dish it would take about 40 minutes to come out. Knowing how hungry we were, we asked what the fastest options were and opted for fried rice and some tacos. We were hoping to get an order of the Caribbean fries, but we were informed they were out. Then we waited. And waited. We waited as another table was seated beside us and given their drinks, and food. We waited as the couple that sat down the same time as us had already been served their food and paid their bill. We waited as everyone that was in the line waiting with us was seated and being served their food. After near another hour of waiting, my father and I got up and left. I have never walked out of a restaurant before my food came out and without paying in my life. This was one of the worst dining experiences (if you could even call it "dining") I had, especially in Cleveland. My dad and I proceeded to walk about a block down the street and eat at "Heck's Cafe". One of the best meals I have ever had.
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