This place is awesome! I just picked my dogs up today from being boarded there for a week, and the staff took such great care of my fur babies, making sure they were taken care of while my husband and I were away. Some great features about HPR, is that you can watch your dogs on web cam, so you can see what's going on, how they are being treated while you're away.... the staff is very honest and they do a great job communicating your pet's needs so that you're never in the dark about anything... at the end of your pet's stay you'll receive a report card complete with pictures on how everything went, and the pet resort is staffed 24/7! We love HPR and will be back!