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  • This review screams "First World Problems"...but until Yelp opens up a site that allows us to review establishments in the "Third World" (can one even still use that term without being offensive?), I guess all of the things about which we gripe will be "First World Problems," won't they? Anyhow, my wife was hungry one evening so we stopped here to grab a bite to eat through the drive-thru. We actually enjoy eating at McDonald's in general and think the food is good (some people will probably find that statement more offensive than the above comments about terminology!), so it's not like this was a bad option. We actually used to stop at this one pretty often on our way home from church when we lived on the East Side and we generally received great service. Unfortunately, tonight was a night on which we received awful service. When we pulled up to the drive-through, the McDonald's employee let loose with this rapid-fire barrage that was presumably supposed to tell us what food wasn't available. I'm a teacher, and I'm used to deciphering...but this was incomprehensible. Of course, when we mistakingly ordered something that was deemed off-limits, we were made to feel like buffoons. After we finally managed to figured out what was available, we ordered and pulled up to the window. You don't need a crystal ball to figure out what happened next--that's right, they got the order partially wrong. One of my wife's Chicken McNuggets even wound up outside of the container. Perhaps it was in a hurry to escape an environment completely void of any sort of concern for the customer, or perhaps they couldn't be bothered to take an extra second to close the container fully. I'll let you be the judge on that one. They also gave her the wrong sauce. I had no idea that "Sweet and Sour" actually means "Barbeque." Why we stopped at this McDonald's instead of driving to the McDonald's on Clark--which consistently provides amazing customer service that surely makes Ray Kroc smile in his grave--is beyond me. Live and learn.
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