I have been getting my oil changed here since I bought a groupon and so far they're pretty accommodating. I would just call ahead of time to see if they're busy and if not they'll hold a spot for u if u tell them you're on your way there, that way you're not waiting very long line at other places. The owner Kuba is the one who usually answers the phone, even text messages. Super nice guy and always honest. The waiting room tho is somewhat a "man cave". Just a couple couches, a tv and a game console, nothing fancy. So if you want the fancy ones like at the dealership then go over there and wait a couple hours for your oil change, if u want an honest mechanic give these guys a call.