I love this place! It is so much better than the big chain mail places. The staff is truly friendly and really care about you as a person, rather than just a customer. It has a small town feel to it, you can sense it from the moment you walk in the door. It's personal service with a smile and the care of family. Not the fanciest but great service! I've gone there several times to send a fax or send a package, and it's wonderful! Even though I don't live in Gilbert anymore, I would definitely go out of my way to be a patron of theirs.