I came in for the first time after tasting a co-worker's turkey Reuben from here...however I felt as though I were bothering the workers by coming to get my own. I was the only one in the place and when I came and nobody came to the counter to help me. Instead they asked me with a "what" look from the sandwich-making table and I had to yell three times what I needed. Typically I approach my clients when they are trying to speak to me...after I repeated myself three times "Carla" said "I couldn't hear u". And I'm thinking come around from the back, why am I the one yelling?? However while I'm waiting a girl perhaps a frequent client walks in and "Carla" walks right up to help her with her two teas she asks for. I had heard how rude the service was and just had to see for myself thinking maybe it was a bad day or too busy. Seems pretty consistent at this point. I work with the public on east blvd all day long and my co-workers share the same sentiments...in other words we will not be back anytime soon. What a shame...the food was so amazing