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  • I ordered a couch through this company. Upon delivery the guys scratched it. I told them and they acted like, o, well, it wasn't our fault. Your door is tpo narrow. I called the company and sent pictures of the damage. The lady who sold it, Rosemary, was very nice and said the owner, Chris, would call me back. He never did do i called them. The owner acted like it was my fault and said he was busy and would speak to the company that made the couch on Monday. It eas a Friday. So after some time has passed i get a voicemail that they will replace the couch. When i call to confirm the owner again is very short. Sayibg he's gonna have to come and oversee. That if the door is too narrow he will not be able to move the couch inside by will leave it and let me move it in! Unbelievable! Then later i get a call that it's in and they will be art my house close to 1 pm to deliver it. It's actually closer to 3 pm when they get there. I missed out on several errnads needed to be done due to waiting on them. When they get there they come in and say because there are a few scratches from my cat that they will now not replace the couch. Won't replace it!! I've waited all afternoon snd this is what i get. Im so mad. And they can't offer a discount or money back because im financing it. Epic. Im so mad right now. Anyway. If you ever order from these guys DO NOT let them set it up because they are careless and won't stand by their word to replace it.
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