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  • I go to this location fairly regularly and have never had a problem. Store is clean, employees are friendly, food is consistent. What more could I ask for? Until tonight. I get my order to go, the crispy shrimp plate. The girl working the register was really nice, and I was in and out quickly. I finally get home and open my container. THE END of my good, reliable Ono experience. My shrimp are blackish/greenish/brownish...plainly, not something I am even going to take a bite of. (Gross!!!) The store was about to close and I wasn't going to be able to drive back in time, so I called the store feeling like I should give them a heads up. I don't know if these things could make a person sick or not. (I do know I won't be the one finding out.) The girl that answers tells me, "Yeah, that's how they've been turning out." Well, gee, that's great. Thanks for selling me something you KNOW is sub-par and far from edible. I guess I'll be going to Pete's the next time I want some fried shrimp, and that's a shame. I really like Ono's mac salad and the katsu sauce with the shrimp. To anyone else thinking about eating here - Maybe you should check your order before you leave. I'm sure this was a fluke and hopefully will be fixed soon, but I know how much I hate wasting money. And being hungry.
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