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| - BUYER BEWARE!!! I went with April A/C because of their great reviews online. Everything started great, I called in the AM and had a tech, Nathan, out by the afternoon. Nathan was great, and after about an hour of testing, concluded the compressor was shorted and showed me why. He showed me a company price sheet which listed compressor replacement at about $1100 or so. He said that was for warranty and that mine might be around $1500, give or take, because I was out of warranty. He said Theresa would call me back first thing in the morning with a quote.
A couple hours passed the next morning and I called Theresa. She said Scott now needed to come look at it to give me a quote--I'm not sure why Nathan's information wasn't good enough. Scott came out around noon and then called me with a quote. He gave that age old "if it was my house" line and "I have 30 years experience" and proceeded to quote me about $4600 for just the compressor, or about $7000 for the entire condenser unit. His strong recommendation was that I replace the entire condenser unit because the old compressor may have contaminated the system which will shorten the life of a new compressor. I told him about Nathan's estimate, who said nothing about the need to replace the condenser unit, and he told me Nathan didn't know what he was talking about. That's right, his own colleague. I called BS and went to another small shop, Chandler Heat Pump Systems, recommended by a couple friends.
Chris and Mike were great. Mike came out to quote within a few hours of me calling, quoted me a little under $1800, and had the job done the following day. My unit is a Carrier model 38EZG060, Series 300, which is for the bottom floor of a 3800 sq ft home. This price is very consistent with what my friends paid for similar work. It included evacuation, running gas (nitrogen?) through for cleaning, and re-charging.
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