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  • Horrible, unenthusiastic, unhelpful sales representative at the Nobis/Moose Knuckle jacket section on the lower concourse. I came in to purchase a men's nobis jacket today at around 5:45pm. I was set on getting a size large and this sales rep did not even seem interested in making the sale, helping us look for other store locations that had the size and jacket type. Long story short, due to the atrocious customer service I experienced today, this girl lost her sale. Management - please look into this. How or why do you even hire people like this? I don't think I'll be returning to Holt Renfrew on Bloor St. I will stick to Yorkdale.
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