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| - I'm angry giving this place ONE star.
Yesterday morning, my boyfriend and I wanted to try a new place for Sunday brunch. We called at 10:55 and were told there was no wait, so we drove to The Egg I Am.
We arrived and were told there 4 parties ahead of us waiting to be seated (wtf?) which is fine given it was a Sunday morning - but why lie about that on the phone? Okay, whatever.
We were seated after about 15 minutes at a booth right behind the host stand. I felt like I was on a cruise ship, because the guy sitting behind me was fidgeting and it shook our entire table. I figured I wouldn't say anything about it since I would be focused on eating my food in just a few minutes.
Our server came by; she was friendly and took our order. I got the daily special - a "BTO" croissant. While we were waiting for our food, the couple sitting behind us left and two workers came by to clean up their table. They proceeded to bitch about how messy people left tables and how customers would leave their own kitchens in the manner in which they left restaurant tables. Okay, it is COMMON SENSE to not bitch about your job/customers around other patrons! Like, I understood their frustrations, but seriously..m professionalism please?
So we get our food. My sandwich was SOGGY, meaning the croissant was previously frozen and microwaved. Ugh. The food was completely lackluster, unmemorable, and average at best. Little egg/meat, tons of greast, canola oiled potatoes. We get our check and are ready to leave when I notice I was overcharged for my meal.
The special was listed as $8.79. I was charged $9.99 plus $0.99 for substituting egg whites. Nowhere did it say egg whites were extra, but whatever. So I go up to this counter and explain to the apathetic 16 year old hostess that I was overcharged. She called over her manager, who looked at my bill, rolled her eyes, and mumbled to the girl "This is a $0.20 difference" as if to imply that I was some cheap idiot wasting her time. I pointed out that actually I had been overcharged $2.20, NOT $0.20. She rolled her eyes, fixed my tab, and walked away.
Seriously lady? Even if it WAS only $0.20, then YOU can pull the change out of YOUR pocket to pay my tab. I was appalled at the rudeness of the staff at this "establishment." I can honestly say it was the first meal/restaurant to leave a sour taste in my mouth.
Whoever owns this place needs to clean house and hire competent staff. In an economy like ours, I seriously wonder how these people have jobs.
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