I had my windshield replaced for the first time ever since owning my car on Wednesday by Safelite, I had 2 snowflakes, one chip & another chip that cracked almost halfway across my windshield after the second day I got it ( I forgot to crack my windows in the Arizona heat) but anyways, I was super impressed with the entire process, I needed a whole new windshield, Gregg was my technician, he was super nice and professional, took his time to make sure it was done correctly. They gave me a time window of 6am-10am he was there by 7:30am, it was amazing getting a message when he was on his way & not having to wait around. I loved my experience with Safelite, my insurance covered the entire bill also! I didn't pay anything out of pocket. I highly suggest using Safelite if you need a windshield or glass repair. Now I can drive my two year old around in peace knowing my windshield is safely replaced. Thank you again! :)