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  • I wish Zero Stars was an option for these folks. We purchased a New Pulte Home and the flooring work was contracted out to Floor Designs of Nevada. The first floor they installed had a 25 year warranty and wore out in just under a year. After SEVERAL months of back and forth and FOUR different people coming out to the house to look at and inspect the floor they finally agreed to a replacement. After they started replacing the floor we noticed it was not the same as the floor they were replacing. Their EXCUSE was the manufacturer changed the old product with the new product and if we wanted to wait and have a representative from the flooring company come back out and take a look we could do that, but it would take time (its now about a week until Christmas and our floor is completely destroyed and the new floor no longer matches the kitchen cabinet's or other wood work in the house!). We opted to go with the new floor to get it finished and get them out of the house. When they were finished we had broken base boards, holes in the walls from where the base boards where the old ones were pried off the wall and finish work not completed. Well, to make a very long story shorter, there are problems with the new floor they installed. The edges of the laminate wood floor are cracking, exposing the under layer for the floor which is a MUCH lighter color then the finish of the flooring itself, and the planks are separating, leaving gaps in the floor. After much more back and forth they agreed to replace the floor AGAIN with the same faulty flooring, or give us a partial refund. Our original cost of the flooring was approximate $8,800 and they offered us $6,100. I opted to take their rip off partial refund over allowing these clowns back into our house for several more days and allow them to do any further damage to our home. AVOID FLOOR DESIGNS OF NEVADA AT ALL COSTS OR YOU WILL BE SORRY AND OUT THOUSANDS OF DOLLARS!!!!!
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