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  • Rude, all I have to say is everyone who works at this location is very rude and very disrespectful, especially Tyler and most of all Charlene. I was almost in tears after the way she spoke to me. All I was trying to do was find out where my driver was since its was taking 45 minutes to get my sandwich and I only live 0.8 miles away. After 2.5 years of having deliveries made to me, they all of sudden won't deliver 20 feet further to the Optima CamelView because it's "out of their delivery zone" which is across the street from the Harkins/Macy's parking lot, which is in their delivery zone. The delivery man, who is the nicest man btw, thinks this was BS also because he has delivered to me many times and explained to me they even sometimes make deals with people and deliver to even further places. He also mentioned sometimes Tyler (who is the shift manager) just sometimes decides not to deliver certain places because "he just doesn't feel like it". I will be contacting corporate tomorrow to file another complaint on this location. It's so sad that people can behave this way.
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