The place is a dump. Recently we saw GNR at HRH. Awesome sound, excellent venue, everything the HOB is not. For one thing the HOB makes no effort to restrict the number of people trying to force their way into GA. I'll never buy those tickets again. It is not safe. I'm not sure what the regulators are waiting for, but somebody is going to die in there because of their asinine policies. In the event of an emergency there would not be enough body bags. At HRH the tickets for the GA area in front of the stage are tightly controlled. No one gets in front of the stage unless they have a ticket. At HOB it was anything goes.
The sound system needs a rework. Also it would be much more pleasant for the patrons if on occasion the cleaning staff actually cleaned the floor. Wherever we walked we stuck. Ick!