Edit: I have been actively avoiding this place for months and it has been great. AMF Chandler lanes is just about 10 minutes away and it is astonishing how much cheaper AMF is. Plus, AMF isn't always cosmic bowling with a ton of distractions so that has been great as well. Never coming back here. They are losing so much money from their greed.
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I am a really avid bowler so I thought it would be fun to come here on my birthday. I was wrong. I have never been to a place so anti-consumer as this one. Allow me to explain:
I came here on Saturday, April 23rd with a group of 4 people. If you weren't aware, there was a large fire in the area that day. The fire was so big that it made national news. The police shut down Gilbert from Warner to Ray so we could not leave the bowling alley. This also meant that nobody could enter the bowling alley either. The place was pretty dead and our (extremely expensive) time was almost up on our lane. We wanted to get some more time on our lane so that we could at least bowl to kill time until they opened the road again.
At this point, we have been giving this place a lot of money. We had purchased 3 pitchers of beer, 4 shots of tequila, and 2 glasses of wine and food. How much would you expect another hour of bowling to be if we were stuck there and they were not gaining any new customers? $15? $20? Free since it was my birthday and we couldn't leave?
Wrong. They had the audacity to offer us 30 more minutes of bowling for $40. This is only for 4 people. That isn't even enough time for a full game. I have never heard of such insane prices in all of my years of bowling. They totally took advantage of the fact that we were stuck there. We had to actually negotiate with them to get them to bring that price down. Totally ridiculous.
Not only that though, we had a lane open right next to us the whole night. There were a couple slow bowlers in the group so we kindly asked them to open that lane up as well. Nope. They wouldn't do it. It would have cost them nothing to open it up but they didn't do it anyway. I have never had that problem at AMF or any other bowling company when I have asked. Especially when the place was so dead. They had the opportunity to keep us there so that we keep buying drinks, but they were so greedy that they wouldn't do anything to help the customer out. It really seemed like they did not want us to be there.
Really dumb move by them in the end though. I used to come to this alley all the time and they could have made so much more money off of me. Now I will gladly take my business to AMF from now on. AMF is much cheaper and they have better lanes anyway. The only reason I came here was because it was close to my house. If you are reading this, please consider going somewhere else. You will not have a good experience here. I have never had such a bad experience at a bowling alley, and they really made my birthday the exact opposite of fun.