Firestone was my go to auto shop for 2 years but I've gotten sick of their upselling and pressure tactics.
The last straw came when they wouldn't rotate the Michelin 100,000 tires I had with lifetime wheel balancing and rotating. Apparently there was "too little tread" and they advised me to replace all 4 tires asap. (While also dropping that they had a promotion for tires and steering me towards some $400 ones)
I took my car to Hon-Man and they told me that my tires had some typical cracking from the AZ heat but was otherwise fine.
I used to go for their $14.99 oil change and service check but I'd rather spend $29.99 at Hon-Man to get an accurate diagnosis. This isn't an isolated incident either, everytime I've come to a Firestone they print out a listing of "urgent" repairs your car needs.
If you love Jiffy Lube scare tactics your gonna love the treatment you get at Firestone who seem to only look to pad their monthly billing reports. If you want an honest reliable mechanic that actually passes on the savings to the end customer go find a nice shop like the Honda servicing Hon-Man.