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  • We were planning on eating someplace different until our car decided not to work. It was fortunate that we were staying at Encore and decided to walk across the street to the Fashion Show Mall. We tried to eat at Grimaldi's and we walked all the way over there only to find out that it's only pizza now. We walked around and found Maggiano's by the entrance we entered when first got to the mall. We looked at the menu and figured it looked good. We went to the reception desk and were told it was an hour wait. I asked about the bar area and was told it was all open seating as long as everyone in the party was 21+. We walked back to the bar and found a high table to sit. After 10 minutes, we were greeted by the smiley Nicole. She said she would be our server and took our drink order. She brought our drinks back, then disappeared for 20 minutes. We wondered what happened to her since she seemed like a good server. Well, Nicole stopped by and asked if the other server had been by to help us. We said no, so she apologized profusely and said she would take care of us. Thank goodness she did. Nicole is a very good server, attentive, and responsive. (There was a miscommunication between her and another server as Nicole was going to hand us off to the other server). After the mix-up was cleared up, Nicole gave us top-notch service the rest of the evening. I had the spaghetti with meat sauce and replaced the spaghetti with rigatoni. It was a very good dish and I almost finished the whole thing. My friend enjoyed her linguine with clams in white wine sauce. Overall, a very good experience at Maggiano's. Xie Xie!
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