Waited 20 minutes for food, the employee that brought our food didn't know which bowl was what...we ordered 5, so we took another two minutes trying to figure out what was what. The veggies were good but one person had a ton of broccoli and I only had in floret, another one in our group only got cabbage. Really should work on being more consistent with that. I know they are still training(or hope that's why it took so long) but in my chicken breast bowl the chicken was so dried out I couldn't chew it, it was like jerky, very dissatisfied. But to end on a good note, their teriyaki sauce had great flavor.