This place has terrible customer service. I use to enjoy picking up lunch from here, but half of the time they got my order wrong. So I stopped coming, which was saddening because when they get it right it's good. For some reason we started coming here again, on the weekends when we were in the area. I forgot the frustrations I experienced previously. They never just refund you, you have to come all the way back for them to remake and they still don't refund just for the inconvenience. I didn't even bother to ask for my money back this time I just wanted them to make it right because we hadn't ate yet.
I wouldn't bother with their food, just get the loaves or desserts for in and out service. The bread is good and they have a variety. However I am beyond frustrated with this place for their lack of attention to detail on a consistent basis. I'm usually very forgiving, but there's been more times I can remember issues than having a good experience, it's just a sandwich if you can't get that right consistently then don't make them.