Had a great experience there. Went for my early birthday celebration. Yes I'm a leo and love my birthday so I have more than one celebration. Had a reservation for 4 at 715pm. Arrived at 645pm and they got us seated within a few minutes was fully expecting to have to wait. They were nice enough to seat us downstairs which was a relief since my 92 year old Grandma was with and I forgot to ask for that in my reservation. The service was a little slow at first but it was very busy in there so no problem. Christina the waitress was very sweet and helpful. Got our Apple salad and it was yummy. Took awhile for the pizza to come but she explained they were baked up in the kitchen. I didn't mind waiting when people give legimite reasons. She came back and told us our last course preccitto chicken they dropped one chicken and that they had no more but they would comp it and bring us another piece of any other chicken also comped. So even though we were there longer than expected they made it enjoyable and the food was fantastic. Props to amazing customer service by the kitchen, waitress and management. Will definitely come again. Oh and the free birthday cake they are doing for summer birthdays was good also. Great place.