I have never been more happy with my hair, IN MY LIFE! I was told time after time that I couldn't go light because my hair was just too dark, but then Maggie worked her magic! From natural dark brown to cool ash, and I'm in love! No one else will EVER touch my hair! She is so talented at coloring my hair just right so that I can stretch between touch ups, I trust her to do anything she suggests and I know it will turn out PERFECT, and she's the best conversationalist around. THANK you Maggie, you ARE magic!!