We're remodeling our kitcken and all of our bathrooms. I went there on a Tuesday at around noon. There was not a single other customer in the store. The girl working at the desk was on the phone so I decided to browse while she was busy. 10 minutes later, she's still on the phone and when I made eye contact with her, she didn't even acknowledge me. So I wandered some more because I saw some faucets I was interested in... I got zero help. The prices weren't on anything (that's another pet peeve of mine... either have no prices on things and hire enough people to answer people's questions... or just put the prices on things so that the people you hire can just continue to ignore the customers). So in the end, I just walked about of the store and I won't be back.