This is the worst!!!! Called ahead to make sure my info and request from my insurance company was sent over and that they would have a car ready for me, they confirmed they would have a car ready for me confirmed what time I would be in, I show up and the employees are talking to each other not even acknowledging my presence so I wait then finally a rude employee asks me what I want very unprofessional I tell this person I am here to pick up a car this person asks what's your insurance company I tell them and I am told we have no cars available but you can upgrade at an extra charge. WTF is that crap Bait and Switch and trying to upcharge me without even looking me up in the computer dumbasses my policy has no limit on what type vehicle I can get I have an Excellent policy I can get whatever car I choose!! I said Fuck you with your bullshit business practices and left! Then some sad sack employee comes outside trying to act like they care, to little to late Called my insurance explained the problem they fixed everything and set me up with Enterprise, I went straight over to Enterprise they set me up, told me I can choose whichever car I feel most comfortable in because my insurance policy has no limit on which car I rent!! Thank you Enterprise!!!
Don't waste your time at Hertz they are losers!!!