I have mixed reviews for this place. But before I start you have to keep in mind that each stylist rents out a section for themselves. The first time I stopped in and had a haircut from Tammy who is a hair goddess! She is super friendly, receptive and she cut 8 inches of hair off my head, bangs, asymmetrical bob with wash and style in 30 minutes. It...was...beautiful! I called their personal who does eyelash extensions to schedule an appointment and she never called me back. Very unprofessional! Then I stopped in several months later for a trim to keep my A-line cute. I wished I would have called to ask if Tammy was in first. She was off that day :[ so Katrina did my haircut. I agree with the other reviews. She is horrible. She does not make you feel welcomed at all. I came in 2 hours before I had to be somewhere. Did not have to wait for my hair trim. It took her over an hour!!! And I told her I have to be somewhere at a certain time. She was soooo slow she didn't even have time to style my hair. And it was mediocre at best. Maybe she just got out of beauty school, because I've been to the Marinello before and she was as slow or slower than someone still in school.
I've tried another stylist in the southwest since I've move and they are ok, but they're not a full service salon. Only haircuts...
Anyways point is, from now on I will only go if Tammy is available!