We went during Saturday lunch hour. Probably should have gone in the restaurant instead of using their drive through window. They forgot to give me my tortillas and did not give me the Latin sides (and I paid additional for them!!!) They were out of grilled chicken do we had to settle with half and half. The grilled chicken was the best. Cole slaw was bland and watery, fried chicken was way too dry. Even the horchata didn't taste right!