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| - Here's the deal , I have purchased two vehicles in the past from the user lot and the new lot , they were decent transactions but I attempted to go take a look at a 2015 Jetta.. boy was this a bad idea ... I had called ahead and had a "true car" price for the vehicle , I had filled out a credit and had my credit pulled . I had spoke with "the manager" mr Cooper and advised him of my credit situation and of my payments and asked if he could make it work . He told me he could definitely make it work and just to come down so they can work out the details . I advised him two to three times that I live more than 40 miles away so I don't want to BS with them or have back and forth with me . We got there , checked out the car , test drove it and it was what I expected as a vehicle . ( side note they passed me on to two different people and I ended up with a kid that was new ) The guy that was working with me ( not going to use his name as he was just doing the job the best he could ) was not very knowledgeable at all about the car I was looking at , his answer to nearly all questions was " uh I think so " and "I don't really know about cars " ( don't try to sell me something if you don't know anything about it ) .So all that said , I got back to the table after the test drive and was met with the first "offer " it was hugely off from what I had asked and spoken about andsaod that won't work . They did the ol "if we can get this payment and this down , I will buy this car " sign on a piece of paper ;and took my debit card ( super shady AF thing to do ) and I agreed , they went , left me for awhile , came back and tried to get me to agree to 3 times to down payment i had agreed on and then asked me to raise my offer a bit so I did and signed the little paper again . Now at this point I had already advised each person I had interacted with that I had a set number and I didn't want to play games , I told the guy again before he left to not play games , they came back again and instead this time they had a different car , I went and test drove it and it was a cool car but it had 92k miles on it , it was a good deal it seemed and I said the same thing again that if they make the deal I would take it , I stearnly said " do not play games , please just tell me if you can work with me " and he once again told me he wouldn't play games . We waited and then came back and yet again they had a price that was well over 100 more payment and 2 times the down payment.. I said give me my debit card and he instantly became defensive and stormed off and then his manager came out and tried to talk to me again and I just asked for my debit card and he tried to work with me again( meanwhile my wife had already gone to the car and was waiting ) They came back and I told them thank you and I suggested the guy learn more about vehicles and don't BS people when they tell you from the beginning not to BS them ... overall sour taste in my mouth , will prob not return here which sucks because I have bought two cars from them in the past . O well
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