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| - My husband and I really enjoyed our dinner @Pampas. We purchased a Groupon prior to our trip to Vegas and was glad we did as this restaurant is spendy. I am a bargain shopper, especially when we travel. We were promptly seated and greeted by our friendly server, Jessica. She went over how the dinner worked, as we had never been here. I was pleasantly surprised at the selection on the salad bar; I love vegetables! They had fresh artichokes, mozzarella, pasta salads, fruit, etc. My husband was hit and miss on the meat; some was overcooked, but nothing to complain about.
Having been in the restaurant industry for many years, I can see through the BS that most customers on here have complained about. It seems as though the restaurant has coupons all over the place, which doesn't always bring in the nicest of clientele. The more discounts and coupons offered, the more picky and complaining guests you are going to have. The table next to us complained about something and the manager comped their ENTIRE meal! From what I observed, nothing was that bad. That is not how to get repeat, quality customers. Apologize, fix the error, buy them a round, but for the sake of the server, don't give away the house.
The best part of our dinner was our server. Having grown up in WA, Jessica and ourselves had a lot to talk about. Seahawks, Mariners, the crappy rain in Seattle, awesome concerts at the Gorge, you name it. It is always nice to run into someone who is where you are from when traveling.
We would purchase a Groupon and return again should our travels take us back to Las Vegas. We will ask for Jessica, hopefully she will be working at some random time in the future!
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